nTAXI offering a cheaper transportation option in Cyprus
With Uber being banned in Cyprus, and public transportation being rather limited, there are not many options with regard to travelling around on the island. While locals tend to rely on their cars, visitors are left with no option but to hire taxis. And taxis in Cyprus are expensive!
In 2016, a Limassol-based company called nTAXI introduced a booking phone app that allows riders to pay with their credit card and ensures that fares are in line with government rates. According to the project manager of nTAXI, Mr. Kassianides, the aim of the start-up is to minimise hidden costs and avoid overcharging. So far, the company has signed up more than 200 licensed drivers which it claims to select carefully, trained them to be courteous and flexible in order to provide good customer service.
nTAXI has expanded offering services across Cyprus and Mr. Kassianides claims the company’s success is due not only to the lower fares, but also due to the fact that the rider knows in advance the identity of the driver, the vehicle details and the route it follows from pick up to destination. Correspondingly, the customer may leave feedback on the app on the vehicle cleanliness and the professionalism of the driver.
This way, the company can continuously improve its service and ensure it provides a high-quality service. While it’s no Uber, nTAXI’s entrance to the Cyprus transportation market has been much welcomed!
Author: Anna Farmaki, Cyprus University of Technology
Date added: 11 November 2019